FintechWealth management

Wenimmo

A B2B financial distribution SaaS designed for two distinct operational profiles. A single interface adapts workflows for IFAs and Middle Office teams while unifying subscription tracking.

Period2023–2024
RoleProduct Designer
ContextSmart-Chain · Client project

300+

IFAs onboarded

1,000+

Subscriptions completed

32M€

Total volume processed

15min

Per subscription

Context

One shared dataset across two roles

Wenimmo is a B2B financial distribution SaaS. IFAs initiate subscriptions and manage client relationships, while Middle Office teams oversee compliance and case validation.

The challenge: merge these divergent workflows into a single tool without adding cognitive friction.

Interface Wenimmo — liste des clients CGP

Problem

Balancing speed and rigor

IFAs operate on the move, between client meetings. Their priority is speed: track cases and launch subscriptions in just a few clicks. Conversely, Middle Office teams handle high volume and require density: advanced filters, granular pipelines, and thorough administrative tracking.

The challenge lies in building a single system that shifts its UI priorities based on the connected profile, without maintaining two separate products.

Solution

One platform, two distinct workflows

The platform relies on a single dataset to guarantee full synchronization. The interface dynamically adapts to each profile by adjusting its visual density, priorities, and actions.

On one side, a linear flow guides the IFA straight to signature. On the other, a dense pipeline is optimized for high-volume Middle Office processing.

Decisions

Designing for two opposing needs

Tailored experience

The application loads a dedicated environment based on the account type, adapting to each role’s workflow without visual clutter.

Synchronized flows

Every action reflects instantly across account types, providing a seamless shared baseline for both roles in real time.

Invisible compliance

KYC verification and e-signatures were integrated directly into the funnel and run in the background to preserve flow.

IFA Profile

In client meetings, between consultations

Designed for mobility, the interface enables IFAs to check file statuses instantly, initiate subscriptions, or validate documents on the go. The system preserves context across sessions, allowing users to resume interrupted workflows without any setup.

Interface Wenimmo — tunnel de souscription CGP

Workflow separation

Investor status (individual/entity) is set at entry to direct the flow and eliminate input errors early on.

Clear progress tracking

The stepper makes progress predictable across dense flows, reducing cognitive load and simplifying context recovery.

Business-oriented statuses

Labels translate technical logic into business terms, serving operational teams over database logic.

Irreversible actions

RTO agreements and final submissions carry legal weight. The UI isolates these steps to highlight their compliance impact.

Interface Wenimmo — vue dossier Middle Office

Middle Office Profile

Bulk processing, without losing track

The Middle Office daily orchestrates dozens of complex subscriptions with constantly shifting statuses. The interface adapts in real time to streamline mass workflows, automate repetitive tasks, and eliminate the risk of operational errors.

Centralized view

The list view consolidates all files to manage every workflow in one place, regardless of the originating IFA.

Contextual actions

Whether reminding, flagging, or approving, actions adapt to file status to prevent invalid operations.

Volume management

Advanced filters and batch selection speed up mass processing without compromising individual file traceability.

Confirmed closure

Once approved by the operator, this final status freezes the visual state and permanently locks the subscription history.

Impact

Unmatched productivity

Unifying the flow removes the barrier between front and back-office operations. A single interface now orchestrates two distinct roles, ensuring total operational efficiency across teams.

For IFAs

Workflow interruptions no longer disrupt operations. Visual tracking makes it seamless to resume any active file, permanently eliminating data entry friction.

For the Middle Office

Security and efficiency drive mass operations. Contextual actions and built-in audit trails eliminate manual entry errors and drastically accelerate approvals.

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